[Resolved]  Reliance Digital — refrigerator was damaged. for replacement

Address:KANNITAYIL WILSON COTTAGE, PURAKKAD, Alappuzha, Kerala, 688561

I was purchased a lg double door fridge from alappuzha reliance on 7th october 2019. But the item was damaged. First time iam purchasing a product from reliance digital. I feel very shame on that shop. I requested them for a replace. But they didn't approved for replacement. Today the 6th day completed for my purchase. What should i do??? Shall i register a complaint in consumer court against your shop
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Nov 12, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2019
Reliance Digital Customer Care's response
Hi,

That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Complaint comments 

Comments

I plase complaint about my HD LED TV RELEG3206 is not working at[protected]. My service request No is [protected]. But till date i dont have receive any single call. I hope you have value of your old customer. Not only sell new product. Please pay attention on after sell service too

No - [protected]
TCDAVPS COMPUTER LAB's reply, Oct 6, 2019
I plase complaint about my RECONNECT 32 HD LED TV RELEG3206 is not working at 25-09-2019. My service request No is 8033017434. But till date i dont have receive any single call. I hope you have value of your old customer. Not only sell new product. Please pay attention on after sell service too

My contact no - 9033336131

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