Reliance Digital — Refund pending since 1 month in spite of repeated follow up with call center.

I ordered a computer for approx rs. 23000 on 1st august 2020. But i had to cancelled as it was wrong order based on the instructions from call center as reliance digital has provided no option for online cancellation to customers. I am following up with your team for the past 1 month for a refund amount against booking ref rdf04560708 with no resolution to this.
There are tickets raised everytime i call your call center with no closer to this topic.
Paid fine and interest of approx 3000 towards my credit as this reliance digital did not refund till today.