[Resolved] Reliance Digital — regarding iphone purchase

Gippis

Address:

Nagarbhavi reliance digital store, 560056

Recently i went to nagarbhavi reliance digital in bangalore to purchase iphone 11 by exchanging my iphone xr, the staffs there told me that no stock available anywhere after checking for 128gb black model and i know it was a gimmick to show there is a demand.

The person who was in iphone and apple products section, may be mudassir or name starts from m, took my number and told that he will intimate once available within short time, i went to store on 12th october and till now no call or any intimation from his end, is this how so called desi brand works? Already reliance has a bad name for worst customer service and this is a add on to that.

Regards
Ganesh

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Nov 20, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.