| Address: | 403, Bhagwati heights, Saisagar colony No. 1, Rahatni, Pune, 411017. |
I placed order of tv set online from the site of reliance digital. It is delivered to me and installed.
But unfortunately at the time of installation there was power cut.
So the technician told us to operate the tv, and if there is any problem, contact customer support and technician will visit again.
Same day i found problem in tv set that,
When we on any hd channel there is no audio coming from tv, but when we play sd channels, it's operating properly.
Accordingly i placed request on your customer care three times till date, but no one called, no sms, no e mail, no technician visit no response from you.
I am contacting customer care from last 15 days that since the purchase date, registered complaint on mail and on customer care more than 12 times.
Still no technician or service person contacted. Every time they told a technician will visit in 72 hours, but even after 15 day, no one contacted me. Was this information helpful? | 
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