[Resolved] Reliance Digital — Regd. JIO sim

Arka Modak

from Kolkata, West Bengal

Address:	700101
Website:	www.reliancedigital.in

Recently, I had visited Reliance Digital Store (Kestopur branch, North 24 pgs, WB, Kol 101) with a valid bar code which was the prerequisite to get a JIO sim. I stood in the queue for about 2 hours at a stretch. Finally when my turn came, the responsible person went out for a break with only 10-15 minutes more to go for getting the sim for that day. When my turn came they said that they are closing JIO sim counter for the day. Even the behavior was too rude and the executives were maintaining an attitude that they are doing us a favour by providing JIO sim free of cost. It was indeed one my worst experience ever being from one of the top corporates.

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Oct 18, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

We are sorry to hear of your recent experience at our store. We have noted your feedback and the same has been forwarded to the concerned team. We will do our best to ensure that your next visit at our store will change your perception about us.

At Your Service,
Reliance Digital