[Resolved] Reliance Digital — Relaince Jio Sim not activated post 6 days of submission of documents.

sunny1385

from Surat, Gujarat

Address:	Thane, Maharashtra, 400610
Website:	www.jio.com

Dear Conern,

As Reliance Jio Sim is only available in Reliance Digital stores, I got a Sim on submitting my documents on 25.08.16.

To my surprise it's more than 6 days now but I am still searching for signals. Have a 4G phone which was duly verified by the person. Customer care doest bother to answer. Have attached the snapshot of on hold duration. Magic service. Just providing free 4G service and free calls on pathetic customer service would hardly attract any educated customer.

Thanks( Expecting a fast resolution)
Sunny Anand

Jio mobile number [protected]

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Oct 8, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital