Reliance Digital — reliance digital after service response

Address:

Rajkot, Gujarat, 360006

I have purchased Panasonic Ac before 9 month from reliance digital. Before 10 days 19 Jan 2019 dated I already submitted request about my AC servicing but no any response and no any service provide.
After 3 days 22 Jan 2019 dated I was shocked I have received massage from reliance digital that your work is complete please share your experiences. I am thinking till date how is possible that my work is pending and why reliance digital is massage me your work is complete. Third class service of reliance digital I porsonaly suggest don't purchase any items from reliance digital.