Reliance Digital — Reliance Digital Anantapur not responding regarding my Refund amount 1,28,000/- Rs from last 30 days

Address:

Anantapur

Dear Team,

my Refund amount 1, 28, 000/- Rs

I purchased a LG Side by Side refrigerator from Reliance Digital Store Anantapur on 21-May-2023. They delivered on 22-May-2023 at 8PM, installation done on 24-May-2023. But I received damaged product. So, I requested them for refund the amount. Because they told replacement will take minimum of 7 days. If again I received damaged product then again I need to wait for 7 more days for another replacement.

Replacement requested raised on 24-May-2023, but they didn't pick up the product. So, I personally went to store to return the product with my own transport. I returned the product on 29-May-2023. Store staff told me that amount will be refunded within 3 working days.

Till now I followed up like anything, but I didn't get refund. I paid it from Credit Card, now EMI got generated, this will be big loss for me to pay additional changes which need to pay to bank.

Its almost 30 days but no responds from them.