[Resolved]  Reliance Digital — reliance digital sell my 1 year used product

Address:Ranchi, Jharkhand
Website:www.relianceretail.com

Sir i buy a lapotop from reliance digital in 05/01/2017.in july 2017 my laptop become dead. It does not work. When i go to hp care they say that your warrenty is expired in 25/01/2017. They also say that the warrenty is started of your hp laptop from 26/01/2017 and end at 25/01/2017. Regarding my laptop there was already present a complaint to the hp care 1 year ago. On the time of buying my laptop from reliance digital i see scratches on the laptop and when i ask about this scratch reliance digital answred me that it is minor problem of scratch which is present in all products of this model of laptop. I have proof of mail that provide me hp care warrenty start date and end date. I have also proof that i buy lapotop from reliance digital in 05/01/2017. I have scratch proof image of laptop.
I also go to reliance digital regarding this complaint but they do not provide any solution.
I also contact with hp care but they mail me that your warrenty is expired so we can not able to help you.
So please sir provide me new laptop. I am furstrating about this issue from 2 month. But my laptop is not replaced.
Reliance digital provide me used and damaged product.

I want new laptop.

Please help me!!!
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Oct 25, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Sep 27, 2017
Updated by Prashant127
Replace my laptop you provide me old laptop
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