[Resolved]  Reliance Digital — reliance extended warranty, fooling people big time

Address:

Bangalore, Karnataka, 560102

I purchased water purifier from reliance digital one year back. When product was under product company warranty. These guys from reliance digital came immediately and replaced some part and charged complete cost for that part as it was clause in that product warranty clause. I asked those fellows from reliance digital service they said sir once it will come under reliance warranty it will be free.
Now my my purifier is not working for last two days. I called 3 times to reliance customer care. They said it is assigned to technician. I said it not working at all please send him fast. Now after 36 hrs they rescheduled my complaint for some another day. No date has been decided.

I never trust reliance brand. But some how i felt that now they will be following some standard and bought some product from reliance digital. But they are still big time cheaters.
No one should buy any thing from reliance. If last option is reliance... Dont go for any warranty from reliance...
They are simply cheating people's hard earned money. Below is latest response from them.

Dear customer,
Your call no [protected] is rescheduled for appointment date 15.11.2017, subject to availibility of technicians. Please call [protected] for any support.