[Resolved] Reliance Digital — Repaired mobile sold as new mobile

manjitenu

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400069
Website:	[email protected]

I Purchase HTC M9+ mobile from Reliance Digital, Gulmohar Cross Road, Andheri West on 8 Jun 2016.The mobile was sold me specifying the display item. Hence they have given my big discount. I was specially told that its a new item and having full warranty from service centre of HTC. There are some problem in the mobile, hence I went to service center for repair. I was surprise to note that the particular mobile was a repaired mobile and warranty of mobile is expired this month.The mobile was used mobile and they are issuing invoice for used mobile. Reliance Digital is a big organization and I believe on the fact given to me. The mobile was given to me in full box having warranty paper. I went to show room and there is no response from them.

Manjit Singh [protected]

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Dec 4, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

We would like to investigate the matter internally. Help us by sharing your contact details at http://bit.ly/RDCustomerCare Please be assured that your concerns will be looked in to on priority.

At Your Service,
Reliance Digital

Verified Support

Nov 02, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

We have registered your complaint and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital