[Resolved]  Reliance Digital — replacement of refrigerator

Address:500045

Purchased a fridge of whirlpool make on 30.12.2018 at panjagutta reliance hyderabad and received my product on 09.01.2019 and found a dent on it and complaint raised for replacement on 09.01.2019 till date we are in continuously following up with miss pallavi sing (Manager) and mr srinivas (Manager) for replacement they have aggreged for it but not responding and keep on extending the date. The details of the product have been attached in the photos. And my contact no is [protected]. Even one of your executive had visited on 12.01.2019 after rigorous follow up and confirmed the damage.
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Mar 10, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,  
Reliance Digital
Verified Support
Feb 04, 2019
Reliance Digital Customer Care's response
Dear Valued Customer,

Our team tried contacting you, however, was unable to connect. We request you to share your registered contact number or purchased invoice copy at CSHEAD.[protected]@ril.com

At Your Service,
Reliance Digital
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