[Resolved] Reliance Digital — Replacement or Refund of MacBook Air M1 not received. | |
I have purchased MacBook Air M1 on 15 th July 2021, got delivered on on 19th July 2021 on 23rd July 2021 found defective so written mail with screen shot .They replied and asked for DOA .so I have traveled to Bangalore for apple store.and on 27 th July shared DOA .replacement generated and pickup for defective product happened on 7th Aug 2021 .since then there is no proper update every time call or mail reply came “ Dear Customer, Greetings from Reliance Digital! With reference to your mail, we have checked and found that the return of your product has been initiated from our end. Once the product reaches the warehouse the replacement will be initiated. We appreciate your time and patience. Thanking and assuring you for best services always” .not sure what is happening as now I don’t have money to buy from another place and laptop to work with . Order no :RDF14718492 and replacement order no.RDXF[protected] Was this information helpful? | |
Sep 8, 2021 Complaint marked as Resolved Added CEO for in same mail thread . Reliance Digital customer support has been notified about the posted complaint. | |
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