[Resolved] Reliance Digital — resq plan is fake and it is a fraud plan by reliance digital | |||
I purchased pixel 2 phone 1.5 years back from reliance digital mogappair west branch channai. With the phone i purchased the resq plan, because sales person told me it will cover all kind of damages including physical damages. I paid over 50k for the phone including the resq plan. Now am facing some issue with the phone i gave it to google service center, service center people are telling me phone warranty does not cover this damage i have to pay. I told the reliance digital the same thing. But they are telling if phone warranty does not cover the damage i have to pay for it and it does not covered by the resq plan. Also that resq plan starts covering the pixel 2 after the brand warranty finished. This is just waste of my money. They dont inform any of these while purchasing the device. I mailed the cs head also from them also some unclear response is coming. Please ban selling of this resq plan. Was this information helpful? | |||
Sep 15, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Aug 13, 2019 Reliance Digital Customer Care's response Hi, That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you. | |||
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