[Resolved]  Reliance Digital — Return of a stabilizer that i had purchased yesterday is not accepted by the staff

Address:	500049
Website:	Reliance digital stores

Hi,

I had purchased an led tv on 3rd june 2017 with so number:[protected]. I had also purchased a 'v-guard' made stabilizer along with the tv. Later i realized that since i have an ups at my home which takes care of power fluctuations and protects my tv. Neither i was not aware of this fact at the time of my purchase nor i was told by the sales person at the stores.

When i had called to stores today to explain the fact and requested for exchange of stabilizer with any other suitable item which is at same or higher price, my request was not obliged. They say that the goods once sold sold can't be exchanged.

Just wanted to understand that if the seal is not opened and the customer wants to replace the item with any other item, what is the problem for replacing?

Hope my request will be considered and addressed.

Regards,
Ravindra kolagani
+91 [protected]
[protected]@gmail.com