[Resolved] Reliance Digital — samsung 55mu7000 uhd tv

Parvezsk11

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400058

On 7-jan purchased a samsung 55mu7000 uhd tv for 125000/- invoice 60192557 but was given a display piece by mr. Pankaj & mr. Naresh inspite o[censored]s persisting for a fresh warehouse piece. Finally we received a very used piece without and accessories back panel cover missing and remote not working. Same was immediately highlighted to samsung technician and rel dig mr. Pankaj who replaced the remote with a working one but back panel cover still awaited.
So, we will not sign rel dig delivery note and also samsung service report signed with remark of missing back panel.

In view of this, we will appreciate rel dig to provide fresh replacement piece asap else we intend to lodge a for against mr. Pankaj and rel dig for mis-selling as well as samsung via mass media and consumer complaint.

Parvez shaikh
[protected]

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Feb 10, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

Verified Support

Jan 09, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint is in process and here is the complaint number[protected] for future reference.

Your Service,
Reliance Digital