Reliance Digital — #samsung tab#under insurance # claiming money for new device #complaint id : 325876 -# fraud and cheating

Address: Dumdum

Hi,
I have given my Samsung Tab for servicing to your ResQ team on 28th October 2024
It was on working condition while given for repairing
I am surprised to get the call today from the representative for making the payment of 8000/-
Now my question is the device is of Rs.12000 and I have paid extra Rs.2500 for insurance which covers the damage of the screen
Now why should pay again while the insurance is taken
My Tab is on working and only the display was broken Now today this call makes me feel on getting scammed by the Reliance Digital
I will highlight this on all social media platform and to consumer court if the TAB is not repaired and returned to me on immediate basis
Even Rs. 999 is also paid to You at the time of collecting the device
What have you started doing ??
This is a clear cheating with the consumers
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