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Reliance Digital Complaints & Reviews

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Reliance Digital reviews & complaints page 2

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Address:wardha

Many people faced the issue while claiming the product into Extended warranty at #Reliance #reliancedigital . one of the Branded stores.
They said at the time of purchase of products on date 3rd of May and the extended warranty said any issues occurred in the product they would repair/replace the product.
No one was told at the time of product terms and conditions at the store.
When the product is not repairable they...
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Ananth Nayak
Apr 5, 2024
Apr 5, 2024
This thread was updated on Apr 5, 2024
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I have purchased an ac with extra warranty for 4 years. Today it's 5th April 2024, since 9 days I have booked for ac service. No one is picking up my call, later a service guy pics up the call saying will come tomorrow, it's been 9 days, now he is not picking up. Even tried contacting reliance digital Udupi, one of my worst experience. They saying sorry we cannot provide u the service, it will take time.
Sorry this is worst Udupi reliance digital
Reliance Digital customer support has been notified about the posted complaint.
Apr 05, 2024
Updated by Ananth Nayak
No update
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    Address:Vizianagaram-535591

    Dear member,

    I hope this message finds you well. I am writing to express my extreme dissatisfaction with the service provided by the resq team and to request assistance with initiating the return process for the products i purchased.

    The contact person assigned to my case is puja, whose contact number is [protected]. Unfortunately, puja has been unhelpful and rude throughout this process, frequently shifting...
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    I had purchased New Haier AC by spending Rs:45, 000/- from Reliance Digital and it's stopped working within 10days and there is no support from both Reliance Digital and Haier company even after calling multiple times.
    When I called Reliance Digital they speaking very carelessly you can raise complaint but no proper response in addressing issue....
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    D
    dm84
    from Thiruvananthapuram, Kerala
    Feb 14, 2024
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    No instructions how to use the product ,Only the product inside the box

    Address:viman nagar Phoneix MALLL
    Website:no instruction manuel or anything inside the package

    Yesterday in the evening we purchased a 3 inn 1 SANDWICH MAKER--RECONNECT FROMRELIACE DIGITAL PHONEIX MALL VIMAN NAGAR. I had specifically asked about the insrtuction booklet and we were told everything is inside and the product has 2 yrs warranty and if there is any issue we will take it back and replace. On opening the package we did not find any manuel or any thing. I informed the shop that if there is no instruction booklet I want it...
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    PK SACH BOLEGA
    from Bengaluru, Karnataka
    Feb 1, 2024
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    LG 65 QNED81 TV 2022 model was delivered instead of 2023 model

    Address:94/1-1, Ground Floor, 1st Main 2nd Cross, Maruthi Nagar, Opposite To Bhyraweshwara Textiles, Ittamadu Main Road. Near Valentine Model School.

    Hello,

    I have been delivered wrong tv . I was earlier said in SMS that they have 2023 model TV and I was fraud by giving me nov 2023 manufactured 2022 model. I did not know until the LG showroom people told me about the same that LG65QNED80 is 2023 model which has processor enhancements, we have music discovery options and better settings options. Overall 2023 model we wanted but reliance digital kathriguppe Banashankari 3rd...
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    PK SACH BOLEGA
    from Bengaluru, Karnataka
    Feb 1, 2024
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    2022 model tv delivered

    Address:94/1-1, Ground Floor, 1st Main 2nd Cross, Maruthi Nagar, Opposite To Bhyraweshwara Textiles, Ittamadu Main Road. Near Valentine Model School.

    I have been fraud for wrong tv model .

    I purchased LG65QNED81 TV I had asked in chat that I needed 2023 model TV.

    But he provided 2022 model tv and saying everything is good....
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    At first, we have to wait for 15 minutes for someone to fill Diesel in our Car. And after this the Employee of Reliance Petrol Pump denied to fill the Air in the Tyres and he said the Air is not available as the Machine is not working. Adding the photo of the area.
    This is not good. Please ensure that this should not happen with someone else....
    +1 photos
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    Address:Reliance Retail Limited Reliance Digital CITY CENTRE,Ground & First Floor , City Centre,GURATHHA CHOWK BAUSI ROAD, MOJAHIDPUR BHAGALPUR, Bihar 812005

    Sir,
    I have purchased an Android TV of PANASONIC Company which product Model is 32LS680DX as on 09th Jan 24. Yesterday, 10.01.24 the technician has came for installation but due to software issue he could not able to install, at same time I have informed to the Store and handed the defective purchased item. During the handover process of defective purchased item the Store staff were gone rude. As they are not bothor to entertain my...
    +1 videos
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    F
    from Mumbai, Maharashtra
    Jan 8, 2024
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    Extended warranty not used

    Firoze F.M.

    [protected]@resQ.in;

    [protected]@resQ.in;

    ajay316.[protected]@rel.com;

    arvind.[protected]@ril.com

    This is in connection with defective 65" TV replaced by Samsung
    However I would like to point out that I after first trying hard with Reliance Digital Prabhadevi store to get the required service for repairs made several times on my own...
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    S
    Soni22
    Jan 6, 2024
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    Voltas beko dishwasher installation

    I have online ordered voltas beko dishwasher as on 27 December, 2023. It was received as on 28 December, 2023. Order No. RDF58738245. I have registered online request for dishwasher installation and also I have made many calls to customer care number[protected] regarding the same. But there is no response. Since 28 December (i.e. 9 days) noone come for installation at my place. Kindly help me in this matter and do the needful....
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    abhay dhir
    from Chandigarh, Chandigarh
    Dec 2, 2023
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    Damaging water purifier deliberately so as to sell Annual maintenance contract

    Address:House no 179 sector 4 panchkula haryana 134112

    I had purchased Aquagard water purifier from reliance digital sec 9 panchkula on 27/3/23 for Rs 17999, the screenshot of bill i have attached herewith. It is under 1 year warranty.
    It is not working since 11/11/23.I have registered multiple complaints since then, the screenshot of which i am attaching herewith.
    Initially the reliance digital sent technician who said that some electrical component is malfunctioning the request...
    +2 photos
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    Arun dhankhar
    Dec 1, 2023
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    Complaint against my stolen card

    Address:Rewari haryana

    Hello sir
    I am arun dhankhar living in rewari haryana
    Yesterday I have lost my reliance prepaid card and I have called there customer care number they were telling me that they cannot do anything without card number and that was 10000 rupee prepaid card I have bills of the products which I bought from there even when I used that card I have given my phone number ...they are saying dat i[censored] forget ur card number nothing can...
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    Address:285/2 bank wali gali azadpur delhi 33

    I am writing to express my extreme dissatisfaction and frustration with the recent experience I had with my order RDF57915537 for a Bluetooth speaker, placed on 30-11-23 with the promise of a 3-hour delivery. I regret to inform you that the entire ordeal has not only cost me significant financial loss but has also had a severe impact on my mental peace and professional commitments.

    As an editor, I rely heavily on the tools...
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    ZebaZ
    from Bhilai, Chhattisgarh
    Nov 29, 2023
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    Pathetic service from service provider

    We have bought an aquaguard filter in May 2023 and lodged a free service checkup for it in Relaince Digital.
    The service guy who came for it was very arrogant and since he came he asked for money, he said we dont give free services, the company sells the product and later on it becomes our burden.
    To be quoted, before he arrived our filter was working properly and there was no issue but after he came he started saying all...
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    J
    j10m
    Nov 28, 2023
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    Go Pro accesories

    I bought a gopro accessories (gorpo case, camera sleev and tripod stand) from reliance digital and please have a look at photos what was delivered. The package was old, used, returned many times, white spots on the sleeve, broken case. I raised a complaint and it was closed with the response "we have confirmed as per our SLP team &DC packing footage correct product has packed at the pack station and regret to inform you we are unable to proceed...
    +7 photos
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    Hello,

    This is complain regarding Kent Pride plus purifier.

    I am continuously following up with customer care on this issue from 01st Nov 2023 and not yet resolved.

    There is no proper status update in App and the resolution time mentioned was 12th Nov 2023. Till date no one has turned up or provided the status. Water purifier is not working since 01st Nov 2023 which is now 20 days . From the time...
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    K
    kmahesh076
    from Hoskote, Karnataka
    Nov 18, 2023
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    Damages to premises while delivering product

    While delivering & returning the damaged product, my premise is damaged. Rough Handling of goods & unprofessionally handling of product. Installation/demo representative also not professional & does not know much about product. I have proofs of videos of handling the product which caused damage to both product & premises. Want to claim compensation for damages to my premises....
    +2 photos
    +1 videos
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    Address:reliancedigital.in

    I had placed a order of Motorola Moto edge 40 on 20/10/2023. Order id is RDF56302318. I made payment for this through ICICI bank CREDit card, as through this payment I got 1500 rs. discount on price. I took LOAN one unknown persons ICICI CREDit card for this payment, & for it I had to pay him 1000 rs. per order. After placing pre-payment I had to deposit mobile price to that CREDit card. This item was showing expected delivery date of...
    +3 photos
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    Kuber09
    from Delhi, Delhi
    Oct 26, 2023
    Oct 29, 2023
    This thread was updated on Oct 29, 2023
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    Purchase of Refrigerator

    Address:1, 2, 15, 16, Gr & 1st Flr, Charbhuja Nagar, Shubham Cplx, near Kumbha Retreat Hotel, Sector1, Gandhi Nagar, Chittorgarh, Rajasthan 312001

    I purchased a Samsung refrigerator from reliance digital store, chittorgarh, rajasthan, 312001. Today the refrigerator was sent for delivery with a man who was completely drunk. He was not in his senses. The product was completely in damaged situation. And when I asked to delivery persons about consuming alcohol at the time of duty he abused me and my family members. When I called the local Reliance store manager about this on this number...
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