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Reliance Digital Complaints & Reviews

www.reliancedigital.in

2.3

Updated: Jul 5, 2026

Complaints 4724

Resolved

2142

Unresolved

2582

Good! Reliance Digital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Reliance Digital step up their efforts to fully resolve all complaints 👍

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Electronics & Appliances

Reliance Digital

Reliance Digital reviews & complaints page 2

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Fraud by resq team of 7000 and AC still water leakage Fraud company...

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Address: Avadi

I booked service on 27/08/2025 then the service person call the next day and said he will reach the location by 3pm so i was waiting for him...i had to go out for some work still i was waiting for him...then the time goes on 4pm 5pm and the person doesn't even respond to the call...and today on 30/8/2025 i called him after 5 rings he picked the call and said i was not well so couldn't come..so i said you could have informed me this then he...

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Dear Reliance Digital Support,

I am writing to raise a serious concern regarding my Samsung 43-inch TV, purchased from Reliance Digital on 22nd August 2022. At the time of purchase, I also bought a 5-year extended warranty, which should be valid until August 2027.

However, in the ResQ app, the warranty is incorrectly shown as ending in August 2025. I have tried to get this corrected, but there has been no proper...

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I purchased a Whirlpool 7.5KG Fully Automatic TL WM ELITE GR washing machine from Reliance Digital and raised a complaint for repair on 23rd June 2025. It is now 1 month, and the issue is still unresolved despite multiple follow-ups.
Let me outline the core issues:

It took an unreasonable amount of time just for parts to be delivered.

Repeated follow-ups have resulted in nothing but missed timelines and vague...

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Address: A block awas vikas colony unnao

Pls resolve issue on reliance tv screen i purchased a tv on 9 month ago. Lining comes on tv screen....

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Address: 5/2 USHA GANJ CHAWANI INDORE

I am raising a serious complaint regarding the AC purchased from reliance digital on 12 April 2025. Since installation, we have been facing continuous issues including water leakage, ice formation, and poor cooling performance. The installation itself was done poorly, and over the last four months, these problems have only worsened.

Despite multiple complaints and emails, there has been no timely or effective response their...

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Address: Avantika Anuradha Appartments, Flat no.102, Beside Sadhana InfinityInternation School, HUDA Layout, Nallagandla, 5000190

Reliance service providers took 30days to change the filters of Kent plus water Purifier.
Once that is done water started leaking from our purifier. Now we have been calling and requesting then to rectify it from 3weeks. No help from Reliance Service providers.
For hour 2-3liters of fresh drinking water is leaking from purifier. I don't know what more motivation they need than this.

They are not providing service...

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I placed an order on 2nd July 2025 from Reliance Digital (Order ID: RD686544C40EE0807C85) for a washing machine. The promised delivery date was 4th July 2025 by 9 PM, but as of 5th July, the product is still "In Process" — it hasn't even been shipped.

I tried reaching out to customer support multiple times, but they are not providing any proper response or resolution. No tracking number, no timeline — just complete silence....

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Address: 2065/3127, Mancheswar, Bhubaneswar, Odisha, 751017

Dear Sir/Madam,
I am writing to formally express my disappointment regarding the installation and service of the LG 1.5 Ton 5-Star AC, which I purchased from Reliance Digital, Patia Store, on April 16, 2024—approximately one and a half months ago.
The installation was carried out 9–10 days later, around 1:00 PM, by the assigned engineer Mr. Prabhu Mohanty (accompanied by another individual, possibly his assistant). Unfortunately,...

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Address: Greater Noida

Complaint regarding my Kelvinator AC (Model: SAC 1.5T INV5S KAS-X18510B), which has been non-functional for the past 6 days. Despite team's assurance in the last communication that the issue would be resolved within 72 hours, absolutely no action has been taken so far.
This delay is not just disappointing, but completely unacceptable—especially considering that I opted for the Reliance ResQ plan, paying a premium for timely service...

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I’m writing to raise a serious complaint regarding my recent purchase from your store — Reliance Mall, Sector-13 Dwarka.

On 25 May 2025, I bought a LLOYD 1 Ton Split AC (GLS12I3FWBBA – 1EA PM). Installation was done on 27 May, and since then, the experience has been nothing short of a nightmare.

The technician from Reliance ResQ told my mother that the AC could not be installed in the place...

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I, Rajashekar R, had raised a service request with Reliance Digital on 3rd March 2025 for my Samsung 43" UHD Smart LED TV (Model: 43BU8570) due to a display issue.
Timeline of events:
3rd March: Complaint raised
7th March: Technician picked up the TV
26th March: Complaint was cancelled and recreated
28th March: Required part was ordered
10th April: Promised part delivery date — still no...

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Address: Reliance Digital, Kothrud, Pune

1) I have purchased 1 livepure waterpurifier & 2 Bajaj electric geysers from Reliance store - Kothrud, Pune Dt.26/01/2024
2) When I purchased the items, the sales representative told me that if you purchase the Resq app, you will not be charged anything extra for servicing or materials. After 1 year product warranty is closed the resq app service is start. it is for 5 years. I believed that person and purchase the RESQ service...

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Address: mumbai

We had purchased WHIRLPOOL FF 500L IFINVCNPLTN Refrigerator from Reliance Digital – on 14th October 2022.

Within 6 months of purchase, the machine stopped working. After much follow up it was repaired. till now 4 times, we have faced same issue. Now we have lodged complaint to Reliance digital on 1st August, 2024, till date the machine is not repaired or they are able to find out the exact issue. Nor the technician has come...

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Address: Savoy A 102, Sector 66B, Mohali, Punjab

Hi,
I hope this email finds you well!
I purchased a Haier 425litre refrigerator from Reliance digital online on 14 July 2024. Order No: RDF64311148. The product was delivered on 16th July and when it was installed by Reliance digital engineer it was found to eb faulty. A return and refund was initiated and the product was picked up from my residence (Savoye A 102, Ambika La Parisian, Mohali, Sector 66B Punjab) on 21 July 2024....

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Previously had a Jio Fiber connection at my old address, but after moving to a new location 6 km away, I found that Jio Fiber is not available. I requested a new Jio Airfiber connection (Order No: NO000112OVHQ) on June 11, 2024. However, there has been no update on the installation status. Additionally, I requested the cancellation of my Fiber connection and asked for the amount to be adjusted as a voucher for the new connection.
br...

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Address: 285/2 bank wali gali azadpur delhi 33

I am writing to express my extreme dissatisfaction and frustration with the recent experience I had with my order RDF57915537 for a Bluetooth speaker, placed on 30-11-23 with the promise of a 3-hour delivery. I regret to inform you that the entire ordeal has not only cost me significant financial loss but has also had a severe impact on my mental peace and professional commitments.

As an editor, I rely heavily on the tools...

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Hello,

This is complain regarding Kent Pride plus purifier.

I am continuously following up with customer care on this issue from 01st Nov 2023 and not yet resolved.

There is no proper status update in App and the resolution time mentioned was 12th Nov 2023. Till date no one has turned up or provided the status. Water purifier is not working since 01st Nov 2023 which is now 20 days . From the time...

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Hi Team,

I am really dissatisfied with the customer support and services provided by Reliance Digital. I have ordered a watch recently and cancelled my product due to better price on other platform. But it was not updated in the system as cancelled and it was delivered on 10th Sept 2023 at my residence and kept on the ground floor desk without my knowledge( no OTP, no calls). Since then I am continuously following up with...

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I purchased a Macbook Air M1 from Reliance Digital( Anand, Gujarat Branch) on 26th January 2023. I started facing significant battery issues from day1. I also noticed that my battery health deteriorated to 97% with just 15 battery cycle counts whereas usually it takes 80-100+ battery cycle counts for battery health to go 97%. I immediately contacted Reliance Digital on 25th April and they asked me to contact apple service center ivenus. I...

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