Reliance Digital Complaints & Reviews

I had purchased Aquagard water purifier from reliance digital sec 9 panchkula on 27/3/23 for Rs 17999, the screenshot of bill i have attached herewith. It is under 1 year warranty.
It is not working since 11/11/23.I have registered multiple complaints since then, the screenshot of which i am attaching herewith.
Initially the reliance digital sent technician who said that some electrical component is malfunctioning the request...

Hello sir
I am arun dhankhar living in rewari haryana
Yesterday I have lost my reliance prepaid card and I have called there customer care number they were telling me that they cannot do anything without card number and that was 10000 rupee prepaid card I have bills of the products which I bought from there even when I used that card I have given my phone number ...they are saying dat i[censored] forget ur card number nothing can...

I am writing to express my extreme dissatisfaction and frustration with the recent experience I had with my order RDF57915537 for a Bluetooth speaker, placed on 30-11-23 with the promise of a 3-hour delivery. I regret to inform you that the entire ordeal has not only cost me significant financial loss but has also had a severe impact on my mental peace and professional commitments.

As an editor, I rely heavily on the tools...

We have bought an aquaguard filter in May 2023 and lodged a free service checkup for it in Relaince Digital.
The service guy who came for it was very arrogant and since he came he asked for money, he said we dont give free services, the company sells the product and later on it becomes our burden.
To be quoted, before he arrived our filter was working properly and there was no issue but after he came he started saying all...

I bought a gopro accessories (gorpo case, camera sleev and tripod stand) from reliance digital and please have a look at photos what was delivered. The package was old, used, returned many times, white spots on the sleeve, broken case. I raised a complaint and it was closed with the response "we have confirmed as per our SLP team &DC packing footage correct product has packed at the pack station and regret to inform you we are unable to proceed...

Hello,

This is complain regarding Kent Pride plus purifier.

I am continuously following up with customer care on this issue from 01st Nov 2023 and not yet resolved.

There is no proper status update in App and the resolution time mentioned was 12th Nov 2023. Till date no one has turned up or provided the status. Water purifier is not working since 01st Nov 2023 which is now 20 days . From the time...

While delivering & returning the damaged product, my premise is damaged. Rough Handling of goods & unprofessionally handling of product. Installation/demo representative also not professional & does not know much about product. I have proofs of videos of handling the product which caused damage to both product & premises. Want to claim compensation for damages to my premises....

I had placed a order of Motorola Moto edge 40 on 20/10/2023. Order id is RDF56302318. I made payment for this through ICICI bank CREDit card, as through this payment I got 1500 rs. discount on price. I took LOAN one unknown persons ICICI CREDit card for this payment, & for it I had to pay him 1000 rs. per order. After placing pre-payment I had to deposit mobile price to that CREDit card. This item was showing expected delivery date of...

I purchased a Samsung refrigerator from reliance digital store, chittorgarh, rajasthan, 312001. Today the refrigerator was sent for delivery with a man who was completely drunk. He was not in his senses. The product was completely in damaged situation. And when I asked to delivery persons about consuming alcohol at the time of duty he abused me and my family members. When I called the local Reliance store manager about this on this number...

Purchase of Refrigerator:
On November 2021, I purchased a refrigerator from Reliance Digital, with a promised warranty of two years. Unfortunately, on October 3rd, 2023, the refrigerator ceased to function. Immediately on the same day, I raised a complaint with Reliance Digital's customer service department.
Reliance Digital technicians assessed the issue and informed me that the compressor section needed replacement. I endured...

I am writing to bring to your attention a significant issue I have been facing with my refrigerator and to request immediate assistance.

On October 3rd, I reported a problem with my refrigerator, and a technician from Reliance promptly replaced the compressor on October 14th. Unfortunately, the issue recurred just two days later, on October 16th. I immediately raised the complaint again and escalated it to the customer care...

I am writing to express my deep dissatisfaction regarding the delay in the initiation of my refund for Order #RDF53339557, which was placed on [10.08.2023], and refund initiate date is 26th august 2023 It has now been 29 days+ since I requested the refund, and I have yet to receive any confirmation or update on the status of the refund process.

I followed all the necessary steps to initiate the return and refund, and I provided...

I had ordered a laptop HP Pavilion 3081 Tu on 13th September, on 16th September the product was delivered to me. Under the specifications of the website of Reliance Digital it was mention that the product has fingerprint reader but as soon as I opened the package the my laptop did not have any fingerprint reader so I made a complaint on the helpline. In order to initiate the refund....

Hi Team,

I am really dissatisfied with the customer support and services provided by Reliance Digital. I have ordered a watch recently and cancelled my product due to better price on other platform. But it was not updated in the system as cancelled and it was delivered on 10th Sept 2023 at my residence and kept on the ground floor desk without my knowledge( no OTP, no calls). Since then I am continuously following up with...

I ordered hammer Bluetooth headphones received defective product means not working but still product is not returned and replace
Kindly i request you please help me regarding this issue sir
I connected Many times customer care but no any one here solve my problem.
Always provide me fake time line
Please help me sir
Reliance digital is very Fraud company
All are requested to please don't purchase...

I have warranty period claim from reliance resq service centre for my Asus f15 laptop that I purchased from reliance digital. From last month 10 July I visited reliance resq service centre and they told me to submit my laptop. But now after almost 2 month's later my laptop issue is not resolved. I have several job sheets they provided me in name of fixing my laptop but failed. Today they asked me to re- submit my laptop which is having same...

Joginder P
Attachments
20:22 (6 minutes ago)
to reliancedigital

Sir,
I had ordered on twice on two different dates on
Order No.: RDF53899306
Order Date.: 24-08-23 for
Samsung Original 25W, Type C, Power Adapter, TA800 - White and paid
ORDER TOTAL ₹ 2198.0 but only one Adapter was delivered vide invoice.
The order is for two Adapters but delivery is only of onebr...

I had purchase air condition from reliance digital ambience mall gurgaon kindly help to retrieve the original bill...

My order no: RDF53049408 is supposed to be delivered on 7/8/2023, the same has not been fulfilled yet. There is an unexplained delay and absolutely no response from the customer service nor any reply’s to the mails. It was promised that my order would be deliver the very next day but reliance failed to honour the same. The customer service is pathetic and useless. Therefore I have resorted to complain on this forum to get a resolution....

I bought the Aquaguard Jazz water purifier online and it was installed by the RESQ TEAM.
Below are the offered Installation Services by RESQ Installation Service :
1) Perform feasibility check
2) Water purifier demonstration

RESQ installation team installed the product without performing feasibility check and gave only water Purifier demonstration.
Based on their demo and instructions, we drained...