[Resolved]  Reliance Digital / Samsung — Television after service

Address:	Mumbai City, Maharashtra, 400061
Website:	www.reliancedigital.in

Kind Attn:

Apropos to the trailing mails herewith, which are self explanatory; I am at loss to understand this undue & seemingly deliberate delay in settling my legitimate Insurance claim for the subject Samsung LED TV 46ES7500, purchased at Reliance Digital Mumbai vide your Invoice No. C5025 #0015 on Nov 11 2012 by paying Rs.123490.25. This amount included extended warranty of 2 years.

It is over a month that my above LED TV has been handed over to your service centre, yet there is no response from your offices or service centre, to update me of the status of my TV failure complaint / claim report.

As per IRDA regulations, a response within 48 hours must be given to the claimant against equipment failure complaints; it is over a month since my complaint & handing over the defective TV set to your offices & yet there is no positive response has been received from your good offices.

Kindly arrange to replace my above mentioned TV set post haste & oblige.


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Ajay Jhangiani
+91-[protected]