[Resolved] Reliance Digital — service request no [protected] | |||
We have registered a complaint for 43 FDH SMART TV 43F4380S for screen damage. As we expect engineer ask us that the screen is physically damage. When we ask him to prove that, he replied that he is not able to prove that. Then he called his manager Mr Vassim, he replied us that if you want proof you have to take the unit at store from where you have purchased. I immediately called Sales Person Mr Anil where we have purchase the unit. He replied that they are not giving you right suggestion. Then he talked with engineer & ask him to take a snap & send it to their higher authority to decide about the complaint. & engineer do that. He also ensure us that until your complaint solve we will not close the call. By immediately after leaving our home engineer closed the call. & when I called to him Mobile Number [protected], he replied me roudly & told that now our duty is over, you have to call customer care. Now we are decided to go to consumer court about this complaing. Was this information helpful? | |||
Jan 7, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Dec 06, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. At Your Service, Reliance Digital Verified Support Dec 06, 2018 Reliance Digital Customer Care's response Dear Valued Customer, Your complaint has been registered with us and here is the complaint number[protected] for future reference. At Your Service, Reliance Digital | |||
 2 Comments | |||
Comments
I purchased a steam iron and within four uses it got faulty and stopped working.
Kindly get it replaced.
Thanks
Kindly get it replaced.
Thanks
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
4657
Pending
0
Resolved
2133
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
View all Reliance Digital contact information
I want to tell that if any are planning to by Reconnect TV don't buy it.