[Resolved] Reliance Digital — Services after purchase

[email protected]

from Coimbatore, Tamil Nadu

Address:

500032

Hi i have purchased a lg tv on saturday (15/10/2016) and took delivery on the same day on my own as i have constraint to get it setup on weekend itself as i will not be available on week days due to my office working ours and explain the same to the store representative and they promised for installation\setup on next day i. E. Sunday (16/10/2016) according to their sla which they didn't met. Also i have reached to their customer care on sunday and got response as they will attend on the same day, but they didn't attend i have also reached to their customer care on sunday (16.10.2016) and got response as they will attend my home on the same day and received the message for the same, but no technician attended till now (18/10/2016) and receiving the same response (That they attend on the same day) upon calling their customer care. I called them daily since i bought the product and no attention paid from their side, please find attached text messages which i received from them

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Nov 25, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital