Reliance Digital — set top box not working since 8 days and no action is taken

Address:

411060

Hello, my registered mobile number with reliance dth service is [protected] and customer id is 69706187. Our set top box is not working for more than 8 days now. And error coming as : error 400 or no program found, please search. We are continuously complaining about the same to customer care and we are not getting compalint number. They aresaying they have assigned technician but no one is reporting. Kindly take this issue on priority and solve on urgent basis.