Reliance Digital — Side by SIde Refrigerator not delivered even after 4 days passed delivery date

I had purchased LLOYD Side by Side Refrigerator GLSF590DSST1GB from Reliance Digital Majiwad Thane on 18th August 2024 at Rs 53733 and delivery was expected by 7th October 2024 on my address in Mumbra.
The delivery guy calls on 7th October and says that he does not have enough ppl today and will do delivery on 8th. Later on 8th October delivery guy brings the refrigerator but he says he was not aware of delivery on 6th floor and said he will come with more ppl for delivery on 9th October. On 9th october nobody comes and on 10th October get call saying Vehicle is broken down and cannot deliver today.
I am waiting since 4 days but Reliance digital is not deliverying product with excuses every other day. This is worst service by Reliance Digital and please action against it.

Thanks.