[Resolved]  Reliance Digital — Signal loss

Address:

688531

Hi,
This is to inform you about the poor customer service from your end. I had been your customer for the past six years. My smart card no is.[protected]. I had registered a complaint on[protected] with no[protected] for signal loss.

The very next day one engineer( Mr vishnu [protected]) had called me and said the issue will be resolved in the next day. On second day another man had called me and said as there is no service centre in alappuzha for Reliance he need service charge in cash. As I am not ready to pay cash, i had discussed the issue with your customer care executive Mr Rahim and with his senior Mr Sajin also.

For the past fourteen days after complaint registration, there is no move for solving the issue and till now it was not solved. It's a big shame for a Country wide operators like you. For the past one month this issue exists and I have registered a complaint too. Somehow it was cancelled and we are paying you without any gain and in addition to that your engineers are asking for service charge also .

If this situation exists we are forced to change the operator.