[Resolved]  Reliance Digital — sony led tv issue - poor support from reliance

We bought sony led tv from reliance. We also put 2 years extended warranty with reliance. We faced issue on tv panel end. We raised with reliance as well as sony. Sony confirmed that replacement part is not available for this model. If reliance pays the panel amount rs 12, 000, we will replace with new sony 32 inch tv. We followed up for more than 40 days and got frustrated due to lack of response from reliance. So we decided to go for commercial solution provided by company. They provided cheque of rs 19812 and took the tv from us. Cheque provided by reliance was bounced back due to insufficient money. We are not getting any proper response from them. Kindly help us to proper solution for this issue
Was this information helpful?
No (0)
Yes (0)
Mar 4, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Request you to click on the link - http://bit.ly/RDCustomerCare & select the option - Grievances where you can fill in your personal details and our team will contact you.

At Your Service,
Reliance Digital
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4647
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information