Reliance Digital — Status showing Delivered but the product is not delivered by Courier (FCPLDT)

Hi Team,

I have the same issue. Placed an order online through Reliance Digital on 24 Apr 2022 with estimated delivery date as 26 Apr 2022. The order is confirmed and received shipment tracking details in email on 24 Apr 2022. Even after 6 days now on 1st May 2022 the product is not delivered and neither the tracking information in updated in system. I checked almost every hour in a day to see the status of the product. But, still status remains same "No Data Received".

On May 1st I see the status as delivered however the product is received by us. Below are the details

Please immediately investigate and immediately resolve the delivery issue.
Here are the details:
Product: Hisense 1.5 ton 4 star AC
Order ID: RDF31508466
Order placed on: 24 Apr 2022
Courier: FCPLDT
Shipment ID: DI[protected]
Shipment Tracking ID: GF[protected]
City: Hyderabad State: Telangana