[Resolved] Reliance Digital — symphony air cooler not working

Vijay Shivade

from Mumbai, Maharashtra

Address:

At arihant center bldg flat no.302 A wing 3 Rd floor shilphata khopoli tal khalapur raigad, Raigad, Maharashtra, 410203

We purchased symphony air cooler from reliance digital kharghar in 14 april 2019. Now our cooler is not working. While purchasing we were told about prompt service if taken resq plan.. Now since last 03 days we are repeatedly asking for help but no one is turning up. We have number of mails, phones which was conveniently ignored. Our complaint number is reliance digital is[protected]. Our resq care plan
First complaint was lodge in 15th april 2019.

I want to take some action. Please guide me.

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May 23, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Reliance Digital Customer Care's response Hi,
We regret the unpleasant experience you've had. Please call us on our toll-free number[protected]. You can also find out other customer relationship touch points using this link: https://bit.ly/2XbzWVB. Thank you.

Apr 18, 2019

Updated by Vijay Shivade Already complaint input in customer care..But still no any replay also call on Reliable Digital store dailly 3 to 4 time but no any replay..very bad experience.