Reliance Digital Tv — Deductions for no service

Address:Bangalore, Karnataka

I had registered a complaint of low signal quality yesterday i.e. March 20, 2014 morning. Reliance Digital TV customer care representative told me that they will send a technician in a day. Meanwhile, I had rectified the problem myself and wanted to inform them but the call never got connected. Their technician never visited my house yet but they deducted Rs. 175 from my account.
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Mar 21, 2014
Updated by akkitheaviator
My smartcard number is:[protected]. I had registered a complaint of low signal quality yesterday i.e. March 20, 2014 morning. Reliance Digital TV customer care representative told me that they will send a technician in a day. Meanwhile, I had rectified the problem myself and wanted to inform them but the call never got connected. Their technician never visited my house yet but they deducted Rs. 175 from my account.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Thank you Reliance Digital TV team for timely resolution of my complaint. Great work.

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