[Resolved] Reliance Digital — tv fixing

abida sheik

from Hyderabad, Telangana

Address:

House No 49, Sbi Colony, Pedawaltair, 530017

I bought samsung smart tv from reliance digital stores in vizag 2 weeks back, the mechanic fixed it to wall, but the tv was not fixed properly, its getting tilted very easily.
I could see back side of tv its not been fixed properly.
I contacted the mechanic immediately but he didnt turn up.
Tried calling call centet but thr number isnt working.
Please help me to resolve this problem as early as possible.

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Jun 13, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

Reliance Digital Customer Care's response Hi Abida,

That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.

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Comments

18251825

from Mumbai, Maharashtra

Reliance digital service is very poor. I have bought R connect TV 2 years back & TV was not working. When I complained at customer care they send contrat service engineer &/he told that same amount will be charged for repair as the cost of TV. Service is poor & R connect product is worst.

Reliance Digital Customer Care's response, May 8, 2019

Verified Support

Hi,

That is not the experience we would want our customers to have. Please call us on our toll-free number 1800-103-1044. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.