Reliance Digital Tv — My smart card[protected] has been terminated by the company

not response big tv call center and team member

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

I have again been notified by your company via my mail that I need to buy new smart card, SET Top Box and other accessories and pairing charges.

why should I buy the accessories if already have one. and the set top box available with me is new

Also, Watching TV is not like using mobile. if my house is closed for one year due to any of my personal reasons, who is there to watch the TV, so why should I recharge the smart card. so terminating the same is itself not proper things done by the company

Also, If my smart card is terminated by you, charge for new smart card and pair it with the existing set top box I have. that charge I can pay. there will be no issue.

But in no way I will pay for any other accessories.

In case if you insist for the same, i will opt for TV less or move with some other operator rather then to pay unnecessarily to you

thanks

Jitendra Tiwary

Dear Customer,

We regret for the inconvenience caused to you.

As checked and verified in our records, the Smart Card number is terminated.

As you have not used the services for more than 180 days, your account is terminated. Hence we are unable to process your request for reactivation of the account. Further you can purchase a new connection to utilize Reliance Digital TV services.

You can order a Digital TV connection by visiting one of our retailer's shop in your area.

Regards,

Customer Care
Reliance Digital TV

Dear sir, Feb 20/ 2016, in complaint rase the Reason- Re installation and New card apply but till dt no response the any one person careless person so vry bad ...

Reliance Big TV — 175 rs deducted

We raised complaint for not proper visbilty then its automaticaly solved within 2 hour so we returned our complaints. And compny deducted 175 rs. Customer smart card no[protected]

Reliance Digital Tv (Reliance Big Tv) — Not activeted my channels

Pls so activeted my chanels 944 = tv9 gujatari 603 = disney chanels

Reliance Big TV — No reply on toll free no.'s

We R trying to call from last 4 hrs on toll free no., To speak to ur costumer care no. Is not replying, only a recorded mssg is there n no reply is there from ur side . 👎😤😤

Reliance Big TV — ERROR 200

two days onwards i am speaking to customer care persons but they are not solving I am facing many difficulties no proper communication it is a worst service.

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed.

Cheers,
Reliance Communications

set box not working

Sir, I'm Mr k.r.pranesh here by request to kindly send your people to do the repair of my set up box . Since my family member's are unable to the watch the t.v the following is my smart card no[protected]