[Resolved]  Reliance Digital Tv (Reliance Big Tv) — Service not given despite charging for whole year now suspended

Address:	Mumbai City, Maharashtra
Website:	reliancedigitaltv.com

My Smart Card No.[protected]. My contact Mobile No. [protected] and my registered Telephone Number (Landline) with Reliance Digital T.V. Is [protected]. I had recharged for Platinum Channel for Rs. 4131/- on 25, 09.2015. Since then my services were stopped on the ground of technical fault. I made repeated requests to their helpline to rectify the fault and restore the services. As I was not happy with their non-cooperative attitude I requested the helpline to disconnect my connection and refund the recharge made by me. The technicians were sent on 2nd October in the evening and fault was corrected and the service was restored. However again they services were suspended and I was informed by SMs to recharge further amount of Rs. 435/-. I strongly protested their action of suspending my services without being given any notice to me and I informed them that I do not wish to continue with Reliance digital TV any further and requested them to disconnect my DTH connection and refund my recharged amount after deduction of any legit mate dues from me. I am totally dissatisfied with the services of Reliance Digital DTH Services and can't bear the frequent suspension and interruptions which deprives me of my favorite programs, news and discussion on different channels. Please refund my money after deduction of any dues I owe to you and disconnect my DTH connection LOUIS JOHN D SOUZA