[Resolved]  Reliance Digital — Very frustrated service and suggesting everyone don't buy anything from Reliance Digital /Store.

Address:Pune, Maharashtra

I have purchased Aqua Sure (RO+UV) water purifier on 26th May. Technician install on 29th May at the time installation some parts are missing after 2 days again installed. Once complete installation only 1 glass water filter and near about 20 Liter water waste. Again I have complained Reliance store and Help line no. Technician visited and checked Part are failure. Means every time call Reliance store and help line no, they are only commited, not providing service after selling. I am facing issue at the time of purchasing. Means they are selling open product and part are failure/missing. on call Every time they behave as unknown. We don't know your issue and they told within 48 hrs our technician will replace the purifier. But technician not coming at my place Now I have decided, till tomorrow they does not replace the purifier. i am throw out the purifier in Reliance store and better go to consumer court. I am suggesting everyone, don't buy anything from Reliance Digital /Store. This type of issue happened with me 2nd time.
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Aug 14, 2020
Complaint marked as Resolved 
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