[Resolved] Reliance Digital — voltas air-conditioner | |||||
I had purchased a voltas a/c from reliance digital store karkardooma delhi and purchased a subscription of 2000 rupees annually for service and repair. Now when my air conditioner is not working it had been submitted to your service center on 11th march, we got our a/c back after one week but still was not working and send back. My only concern is that if the part is not working then kindly change the part. It has been 15 days but still i have no information by when i will get my a/c or how much more time will it take, really fed up with this sort of service. As we are getting trouble from this and your call center guys have no sense of responsibility. I called today and i was told by him that it takes 15 days and if you want it early get a local part in it. Is this the kind of services you guys providing. I want a immediate solution for this and want my a/c part replaced with 'original part'. My number registered is [protected] - in name of kiran kapoor Regards, Anirudh kapoor Was this information helpful? | |||||
May 2, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Mar 27, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your details to our team and they will get in touch with you. At Your Service, Reliance Digital Verified Support Mar 29, 2018 Reliance Digital Customer Care's response Dear Valued Customer, With regards to your complaint, please be informed that we are working on your complaint number:[protected] and will get back to you with an update soon. At Your Service, Reliance Digital | |||||
Add a Comment | |||||
47%
Complaints
4648
Pending
0
Resolved
2133
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
View all Reliance Digital contact information
Post your Comment