[Resolved] Reliance Digital — washing machine not delivered | |||||
I bought a lg washing machine on 25/09/17, from reliance digital vikaspuri, new delhi store on cash payment on assurance by the sales person manish that it will definitely be delivered to me on 26/09/17 but it is not delivered to me yet and I also received a false SMS from them saying that your washing machine is delivered on 26/0917 and on speaking to store and customer care they have no clear reply that wher my washing machine is and when it will be delivered to me and I also raised the issue to higher authorities and received a call and email from escalation team that my washing machine will get delivered on 26/09/17 before 10 p.m. and the SMS of its delivery which I received was a technical error but despite all this my washing machine didn't get delivered yet l don't know how come sucha big company do such irresponsible and carelessness unnecessarily harassing and troubling a customer who trusted them and made a purchase they seems to have no credibility and control on their working and deliveries and extremely poor after sale service not concerned with the customer I doubt their intentions of delivering my washing machine. No one is responsible and credible from top to bottom at reliance digital. Was this information helpful? | |||||
Sep 27, 2017 Complaint marked as Resolved They have delivered the product today Reliance Digital customer support has been notified about the posted complaint. | |||||
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