Reliance Digital — washing machine repair - within a year

Address:

Reliance-Retailed Ltd, Door No: 25-1-30, shop no: 201-208-301, Plaza: Ramachandra Rao Peta, Eluru, West Godavari Dist, Andhra Pradesh - 534002

I bought re-connect washing machine from reliance gigital-elur of andhra pradesh on 04/09/2018. It started to give trouble with in a year (10/12/2019). From then on i have been giving a complaint at reliance-digital elur. Its been nine months but no proper service is done. Whenever i inform at reliance-digital of eluru, a person visits, takes a look at washing machine and tells that "one part is missing and we will fix it once we receive it." same words from nine months but the problem has not been resolved.