[Resolved]  Reliance Digital — water purifier installation

Address:

Howrah, West Bengal, 711103

Dear sir,

I brought moonbow hindwire water purifier from avani mall reliance digital score, howrah, west bengal. The technician provided by the reliance installed the purifier. But after 12 hrs after installation my wall mount water pipe broked and there was water everywhere in my room. I contacted the technician. He came after 8 hours and told me that it is not my work and u arrange the plumber to do the job. Now no body is listening.

20/7/2018_bought water purifier
22/7/2018_delivery done
23/7/2018_installed at 8pm
24/7/2018_pipe broken at 8am.
24/7/2018_technician and salesman contacted, but technician came at 8pm. The technician and sales manager told that you arrange plumber to do the job or wait for nextday upto 12am.

In the mean time (23th and 24th) i received calls and sms from hindwire engineers to do installment. I said installation is done by reliance technician. They said why??

It was emergency and no body listened and i have to shut my water supply for 8hrs on 24th july.

I am disappointed and want to return your produt. Please do the needful and return my money back.

With regards
Raja kishore behera.