Address: | East Godavari, Andhra Pradesh, 533201 |
I raised the service request on 16th jul 2018. Resq technician lakshminarayana visited on 19thjuly and escalated the problem with photoes and complained that gearbox plus bearings. He told it will be compleated in 7 to 10 days. I started follow up from 28th july. Always customer care part is available and we are sending technician. After 1st of august i continuously following up with chain of mails and regular talk with resq cust care.
Always they r telling the above in mails and in oral talk they told that my warrenty and resq plan are not in force. I send the my resq plan customer copy which clearly shows rcp period start date 26122016 end date 25122018 to the resq customer care through mails and whatsapp. To various people. No response no action. I don't know why they are giving this resq when they not coming to the resq at the time of contingency. Please see that it will be resolve asap.
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