| Address: | Mumbai |
| Website: | www.reliancedigital.in |
I didn't expect this type of cheating from such an organization of reliance.
I placed an online order vide no: RDF35405938 Date: 20-Jul-22 through their app, payment was made online due to they stated no COD with a delivery date of 26-Jul-22.
I receive a message stating that the invoice and tracking detail will forward to the email id. but I didn't receive it.
After 2 days I sent mail for tracking details then they sent only the tracking ID:[protected], Delhivery courier not provided the invoice.
when I check with this tracking ID it shows: " COULD NOT FIND THIS ORDER WITH US. PLEASE CHECK THE WAYBILL/ORDER ID ENTERED."
on 26-Jul-22 I got a message stating that your order returned money will be returned in 10 days.
we saw some fraud companies collect the money like this, but I didn't expect Reliance is also one of them.
without delivering they provided tracking ID and also return the product.
even their customer care service is another pathetic one. At least auto response will respond according to the situation. their customer care along with escalation simply copy and paste the message repeatedly.
Their offline stores are another worst service. their app states that the product is available at their store at LB nagar. when go over all the way they stated that only the demo piece is available also stated that this product is not available in any store but their app shows many other stores having this product(canon Pixma 2570S)
The same thing happen once previously, at that time I feel by mistake this happened reliance will not do fraud. Now I clearly understood that maybe this is one type of marketing strategy(cheating) walk-in customers need to purchase other products instead of their desired.
This is a shame of doing this type of fraud business reliance like this.
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