Reliance Fresh — amount debited not refunded yet

Address:No. 241, Erode Jaganathan street, Golden George Nagar, Nerkundram 600107, Chennai, Tamil Nadu, 600107

Hi, this is nandhinee from chennai.
I made a transaction amounting to rs. 241.75 on 9th aug 2019 via google pay, as the transaction is failed, again i repeated the transaction and the same is failed again and the amountis deducted twice, later i raised dispute with gpay, now the transaction shows
"purchase confirmation failed" reliance fresh couldnt confirm puurchase.
Upi transaction id:
1.[protected]
2.[protected]
Kindly resolve the issue asap and refund the amount
+2 photos
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Pathetic customer service I am also running after them from last 2 weeks for my refund but they didn't respond yet

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