Reliance Fresh — Cheating and Misbehaving

Address:

Coimbatore, Tamil Nadu

On 26 April, 2015, I went ot Reliance fresh store which is FunRepublic Mall in Coimbatore and purchased some chocolates. During the time of billing, I gave them the money( Rs 100 ) along with my product ( Rs 41 ) and after few seconds, they told me that I haven't given them the money. I was astonished by their reply. I had some extra money with me and I paid them ( Rs. 100) . I told them to check once again and since there was a CCTV surveillance camera near-by, I told them to check it. They were hesitating at first. They in fact totalled their total bill collection in that counter ( where I have done the billing ) and found it to be same amount collection as that of Computer generated total. During the totalling, I saw one of the person going into CCTV surveillance room. I found something fishy.They even showed me their recording ( after a lot of attempts from my side ) and I told them to zoom on my hand where I had cash and the products but they refused. I was sure these guyz were making me fool. After that, they told me to go away and even the bill counter person whom I accused were acting towards me arrogantly. I went to my house and did my expenses calculation and found that there was a loss of Rs100 . Now my suspicion was clear that I was cheated by the Store person. So, I thought of raising my complaints through consumer forum. I hope you will reply positively. My complaints is Genuine and authentic. I am responsible Citizen and a student and I hope you will look into this matter. You would be getting thousands of such complaints either genuine or fraudelent. But as a Responsible citizen and my basic consumer right, I am humbly asking you to look into the matter and hope you would reply in positive note. I have also attached my bill as a proof that I have purchased on that date.