Reliance Fresh — debit card swiped 4 times for rs.435 plus cash taken

Address:

Belgaum, Karnataka, 590006

I visited the tilakwadi store to buy some groceries at about 2:34pm on 14th nov 2018, bill was rs.435, they swiped the debit card first time, the error on display in the swiping machine was "source bank code"error, they swiped the card on 4 times on 2 different billing terminals n showed me the same error on all of them. Plus i paid them by cash again, came home to find that the money has been deducted 4 times back to back, ran to the bank, confirmed from bank authority that the money has been deducted from my account and credited to reliance fresh account in mumbai. Went back to the reliance store & informed them, they agreed to swiping it twice but denied 2 more times. Went back to the bank, got my passbook updated with all 4 transactions, went back to reliance with the proof & after all this running around the manager mr amit ladage has the gall to say we need time to refund. Its like a joke for all of them.