Reliance Fresh — Debit swiped twice and money not refunded after repeated requests

Address:

Guntur, Andhra Pradesh

I dr . M venkata ramana purchased from ur reliance fresh mart located in lakshmipuram, guntur, andhrapradesh had paid thru debit card and he swiped twice my debit card and money debit from my account twice and i submitted all the required documents for refund to the local manager and he is saying 4 more days since last 10 days and no action being taken till now i dont know how reckless they are behaving, , staff behaving like lords and not even answering to questions of customers, please look over in those issues, , please do raise your standards keep the name of reliance