[Resolved]  Reliance Fresh — Double Payment Charged by Your Store

Address:

New Delhi, Delhi

Dear Sir/Madam, I made a purchase from Reliance Fresh, National Market, Peeragarhi, New Delhi on[protected] for an amount of Rs. 232.48. Payment made thru my ICICI Bank credit card no xxxx xxxx xxxx 5002 was not honoured and sale was reversed. Althogh I received the SMS from bank for transaction of Rs. 232.48. Billing girl gave me slip of Rev. Sale and took the Payment of Rs. 232.48 in cash from me saying since sale is reversed therefore they will not claim this payment and my Payment will be credited automatically to my credit card a/c.Since I am regular customer of Reliance Fresh, I did not asked for any Recpt. for the cash payment. Today on 31-08-14, while checking my credit card a/c statement, I found that the amount is yet not reversed.ICICI Bank informed me that RELIANCE FRESH has claimed this amount. It is really very shameful act on the part of Reliance Fresh that they are taking double payment for single purchase . For yr reference purpose I have attached scanned copy of Rev. Sale Slip given to me by Reliance Fresh on 25-08-14 for my ref. I request yr. goodself for reverting my amount and an appropriate action with Particular Reliance Fresh store for not doing such kind of mischief with any body in the future. This is a small amount but it can be bigger also Definitely it gives a bad name to organisation like RELIANCE FRESH.I hope my complaint will be addressed in proper manner at the earliest .Thank you with best Regards. ARVIND MALIK GH-13/1068, Paschim Vihar, New Delhi-110087 (Mob. : +91 [protected])