Reliance Fresh — Misuse of reliance card by your staff at bhimavaram

Address:

534201

I having Rs.609/- was credited on my reliance card by purchasing various items in your market. On 22.08.16 I went to your market to purchase some items. At the time o[censored]sing that amount the card was not read by the billing machine, but balance amount shown. I approached the In-charge of the store, I issued the card for transfer of amount to new card. After 2 hours the Incharge said that the card was stolen by someone of your staff, hence it is not possible to transfer the amount. The security personnel verified the puttage of CC Camera, but not identified the person and also not given any assurance about my balance. Hence the Competent Authority should be taken necessary action in this. It is not a small amount for ordinary customer. My details: T.satyanarayana, Cell No, .[protected], Bhimavaram, Nachuvari Centre, Kummarla street.