[Resolved]  Reliance Fresh — No bags available to fill in vegetables, rice etc

Address:Thiruvananthapuram, Kerala

This evening I was shopping at Reliance store art Peroorkada, Trivandrum, Kerala-695005. As a regular customer at this store I would like to report that the quality of service at this store is getting worse day by day. Please take necessary actions to improve service with due reference to following points. 1. Normal sized covers in which we take vegetables, Rice etc in which 3 to 4 kg of groceries can be packed, is not available. Very small bags which are kept there can contain hardly half Kg of groceries. As a result we are forced to buy groceries in small quantities. Please do replenish stands with normal sized bags. 2. There is real shortage of staff. Many times we have to stand in the queue for half an hour to check out. Also the staff in the store seems to be highly de -motivated. Therefore they are not customer-friendly 3. The store is not maintained neat and clean. Regards Sivaprasad Mobile [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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