[Resolved]  Reliance Fresh — Redemption of points accrued in the reliance card on my name

Address:

Coimbatore, Tamil Nadu

I am a regular customer of reliance fresh situated in coimbatore, Tamil nadu.I have received a sms saying that I have accrued a sum of Rs.188 (app) on the reliance one card (no.[protected]) and I can redeem that amount on my next purchase. For the past one month I have been contacting your outlet situated in Ramanathapuram, Coimbatore, Tamil nadu., But to my disappointment, that card did not work properly and I contacted your toll free no. for the clarification. One lady and a gent promised me that my card would be set right within two days. But till today (one month had already gone) nothing was done at your end. On 7.10.14 when I again contacted your toll free no, . one Ms.Meenashi promised me to do the needful. I just want to know whether anything is done at least now or the same old story is still in vogue. Pl send me a reply.