Reliance Fresh — refund for double transaction

Address:Mohali, Punjab, 140301

We have purchase from reliance store dated 9th september 2018, amount was deducted twice 10, 653.72they told us will get refund within 48 hours but have not received. Its been 5days and there is no refund. My card number is ending with 4141... Contact number [protected]/ [protected]... You guys don't have any appreciable customer services. No one value customer. I am in need of money for which they promised me that i will get in 58hours but i havenot got it in 5days even
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Reliance Fresh customer support has been notified about the posted complaint.
Sep 13, 2018
Updated by Rajinder92
This is the statement from the bank for the amount deducted teice

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I was faced many times this problem, at Reliance fresh, Tanuku, west Godavari district, andhra pradesh. Bharat qr code scanning machine not working, branch manager says no sim in ECD machine, please provide Bharat qr scanning machine at TANUKU branch

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