Reliance Fresh — Regarding the Home delivery

Address:

IRC village , Nayapalli

I am the regular customer of reliance fresh, IRC village Nayapalli. Each and every time they said srry madam home delivery is not possible . I dnt know why?
As I always purchase my monthly grocery from them.
I am very disappointed by your service. I want to use your jio mart but it doesn't show all the items like sunfeast mari biscuit, patanjali aata etc.

But after so many arguments they provide me the home delivery service.
Kindly do the necessary action on it .