Reliance Fresh — Selling of expired food product at reliance fresh

Address:

Bangalore, Karnataka

I bought Denon yoghurt from Reliance fresh, whitefield Bangalore on 15 March 2015. After reaching home I consumed one pack in evening and consequently I suffered abdominal pain and nausea whole night. Next morning when I checked the date, I was shocked, it was expired on 03/03/2015. Then I called customer care, the answer I got was very surprising, I was told that u should check before u buy the things. It clearly shows that Reliance can sell the poison in food packets but it is customer responsibility to check whether it is food or poison. Further I proceeded to Reliance fresh store in whitefield, there I was told to show the bill and when I shown the bill to them, I was told that I will not get the bill back at any cost. They were agreed to replace the product but when I asked that what is assurance that u people will not sell the expired product again. The answer I got was we have manual system and this can happen any time. We are selling the goods at cheaper rate for customer benefit. Hence sometimes customer should ignore these type of mistakes. I am disappointed with this answer and feel Reliance is biggest cheater i ever met. I faced same issue earlier also with cold drinks and paneer in reliance fresh but I got replacement for that. I am writing this coz I want public to be aware with such cheater.