Reliance Fresh — theft of helmet

Address:5/13, SARVJAN SOCIETY, AKBARPUR,KOLAR ROAD, Bhopal, Madhya Pradesh, 462042

This is to inform you that i was going for to shopping at Reliance Fresh(Sarvadhram Colony, Mandakini Chowck, Kolar Rd, Bhopal 462042) by Dated 28th Oct 2019, By the time i was entered & taken mine Helmet with my own hand, But guard tell me please keep in shelf of baggage store outside from the main gate, Then i'll put it there & go to the shopping inside, After shop we saw Helmet is theft through baggage shelf, then i ask the manager of store, Please go through CCTV footage, but it was surprisingly to know that as per store manager at the baggage counter camera is not working, then i request that please go through main gate camera CCTV footage the guard stopped me taken my helmet inside by me, but Store Manager is not ready to show CCTV footage but today still around 4 Months passed but there is no response from it, I'll go & ask several times but such a worst experience ever no response from there side, This is very bad alarming situation for Reliance stream, No body is to take responsible for baggage of consumer at mart, lost relay or trust to all consumers by Reliance channel.Please take as a note & please take a serious action on it,
because next step i'll going File this case in consumer court/forum also.
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I have purchased head and shoulders shampoo in Chennai (Royapuram branch) which was slightly damaged and there was written 280/- on the reliance sticker because of damage pcs discounts was given and they raised 155/- bill also, but one of the employee had heated arugements and he cancelled the bill and gave me back the money, not fare enough.

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